Service & Support
woolley
We’re Here to
Support You
At Woolley, we pride ourselves on providing exceptional global service solutions that cater to your needs. Our customized Training Programs, Retrofit and Rebuild Programs, and Spare Part Program ensure that your machines are running at optimal efficiency. We are dedicated to delivering the best customer service possible, and our wide array of service offerings are designed for customer convenience.
Our Field Service team is the go-to when it comes to Emergency Services, Retrofits, Line and Machine Upgrades, Speed-ups, On-site Training, Machine Audits, and New Machine Startups. We understand the importance of quickly resolving issues, which is why we have service engineers and parts depots located all around the world. Our seasoned technicians can assist you with all of your Woolley service needs.
Our spare part program is not only designed to provide you with world-class parts but also exceptional service. Woolley is your full service partner, supporting the lifetime of your machine with quality OEM spare parts used in the original assembly of your machines. We are dedicated to ensuring your machines continue to run smoothly. With our globally located team, Woolley is able to assist our worldwide customer base ensuring your productivity is maintained while minimizing line downtime. We understand that in critical situations, time is of the essence, and our team is here to support you.
Finally, our Rebuild and Restoration Programs are available to help keep your equipment running like new. At Woolley, we are passionate about delivering excellent customer service and ensuring that your machines are running to the best of their ability.
woolley
Training Services
At Woolley we understand the importance of knowledge sharing. Our commitment to customers doesn’t stop at machine delivery. Training is vital for the success of our machinery and your operations. Customized training programs can be conducted on-site at customer facilities or at select Woolley locations. Our programs are tailored made with both classroom and hands-on portions to ensure your team is equipped with all the necessary skills for success.
We are able to support Necker training for Necking, Flanging, Reforming, Reprofiling and Waxing operations. Additionally, Trimmer, Decorator and Inker Maintenance training programs are also available for on-site customer locations. Woolley facilities can support Trimmer, Necker and Inker Trainings which helps to avoid the everyday interruptions inherent on a production line. Training length is dependent on number of different factors and can range from three days to two weeks for eight hours each day.
We use a combination of hands-on and personalized training with the same machine and tools seen on production lines. Each class is led by a Woolley professional with a maximum of six students ensuring every student receives extensive hands-on experience and detailed knowledge of the machine. A certificate of completion will be awarded to student upon completion of the class.
